Sidian bank, formerly known as K Rep bank, has integrated more digital technology in its system by launching a revamped web-based application that will allow customers to generate bid bonds from any place or device.
The latest product, which is known as Sidian Credible, is a self-service platform that conveniently responds to customers’ needs during the tender process. According to Sidian bank, which is a leader in trade finance, the platform is safe and secure.
According to Chege Thumbi, Sidian Bank CEO, Sidian Credible is a huge milestone for the bank and the solution actually sets it apart as leaders/frontiers in the Trade Finance space.
“The product we are launching today therefore goes a long way to affirm this position and to demonstrate our commitment to sustain this growth trajectory as we grow together with our customer businesses. We are most grateful to our customers for giving us an opportunity to serve them and witness the turnaround of their businesses. This product is a win for us together,” he said.
By embracing technology, the new product not only offers customers’ choices and convenience but it also aims at aligning with the Government’s initiative and vision of e-procurement.
In accordance with Tim Gitonga, chief commercial officer of Sidian Bank, the product launch is a new dawn and a new experience to our customers at Sidian Bank as well as our potential customers. “This has been as a result of fundamental re-thinking and radical redesign of the current processes, placing the customer need for efficiency and timely solutions first. The solution also is in line with the bank’s rethink to reduce physical contact in line with COVID-19 control measures.”
The platform will not only be accessible to Sidian bank customers but to potential customers as well. For non Sidian bank customers, the system will allow self onboarding and generation of a bid bond. The self onboarding process will entail an automatic and instant verification of keyed in customer’s information against credible sources availed to the banking industry by the government.
