Family Bank has relocated its Eldoret West branch to Zion Mall from Mountain View building, which is along Uganda Road as part of plans to enhance convenience of access for customers and tap into the growing Small and Medium-sized businesses.
“We are pleased to redeploy our Eldoret West services to this new strategic location. Our customers can now expect an elevated level of personalized, convenient service and customer experience that Family Bank is known for,” Family Bank CEO Nancy Njau, said.
“As a homegrown brand, this signifies a step forward as we continue to expand our operations and enhance accessibility even as we seek to meet the evolving needs of our customers,” she said.
In attendance during the opening of the fresh branch was the lender’s chief retail officer, Phyllis Kimani and head of branches, Joseph Mwaura.
