Small and Media Enterprises and start-ups are increasingly adopting automated payroll and human resources (HR) solutions to improve productivity, streamline processes, and promote sharing of information.
Mr Gerhard Hartman, head of department at Sage HR Africa said HR departments are rapidly becoming the biggest spenders on technology in African enterprises. Today’s HR department faces a range of complex issues such as talent development, performance management and growing regulatory and legislative requirements, says Mr Hartman.
“This means that it is important to use payroll and HR software to streamline processes and to provide accurate, real-time information for the purposes of statutory reporting and strategic decision-making,” he says. “There’s a lot of routine admin in HR – automating as much of that as possible can save the organisation time and money,” says Hartman. “We are seeing many African start-ups and small businesses look at implementing payroll and HR solutions for the first time.”
HR directors are looking to cloud-based solutions to get the HR and payroll applications they need up-and-running at a rapid pace. Cloud-based solutions mean that companies no longer have to invest in their own infrastructure; software enhancements and updates are taken care of; and they never have to worry about backing up their data, says Hartman.
Another trend in the HR space sees the HR department extend access to many of its systems to employees, allowing them to access HR applications from their PCs, tablets or smartphones. For example, employees can apply for leave or provide doctor’s certificate online when they’re taking sick leave through the employee self-service application. That reduces the HR department’s admin burden, while also providing more convenience to the employee.
Adds Nikki Summers, Sage Pastel’s East Africa Regional Manager: “Technology is an important strategic enabler for Kenyan HR departments. Moving to automated payroll software helps them to ensure accurate calculations and keeps them up to date with the latest legislative changes. By automating payroll and HR processes, Kenyan companies can save time, work more efficiently and focus on growing their businesses rather than on doing manual paperwork.”
