The competition provides young bankers across Africa with a platform to demonstrate their skills and knowledge through simulations that imitate real-life situations.
Family Bank has been awarded as the best-performing young banker in Africa at the 2023 Battle of the Banks Africa competition, a simulated game by ICAP Training Solutions, in collaboration with the global Capital Markets Professional Services firm, Andile.
The lender also received special awards for the “most aggressive bank”, “best risk managed bank” and “best team presentations”.
“We are honoured to receive this award because it reflects our commitment towards investing in the personal growth, skills development, our expertise towards tackling challenges and managing risks and knowledge acquisition of our employees, who are the cornerstone of our growth,” Family Bank Chief Financial Officer Stephen Karumbi, said.
The financial institution submitted two teams in the competition: “risk masters and “the money team” who successfully completed the 8-week business simulation programme. Rand Merchant Bank Namibia won second place while Tanzania Institute of Bankers and Andile tied for third place.
“Our human resource approach boldly involves investing in the training of our employees to create an internal talent pipeline, capacity development, foster learning and nurture our future leaders on different facets of management and leadership,” Karumbi added.
The participants underwent a course training through weekly challenges, webinars and case studies designed to equip them with a comprehensive understanding of how to manage a commercial bank within a competitive and regulated environment.
In 2023, Family bank, which is the fifth-largest in Kenya in terms of branch network thanks to 95 branches across 32 counties, was also awarded the “best internal customer experience bank” at the 2023 Institute of Customer Experience (ICX) Service Excellence Awards for having comprehensive initiatives and strategies for improved employee experiences.
It has over 750,000 customers, 4,900 bank agents and over 8,000 merchants countrywide with total assets of Sh140 billion and a deposit base of Sh108 billion as at November 30, 2023, and focuses mainly on SME banking.
